Support that continues after installation.

Service requests, maintenance, warranty/RMA, repair coordination, remote support and system expansion — organized in one customer-facing hub.

Technical Service RequestReport a fault, configuration issue or business-impacting problem.Warranty / RMASubmit product and project details for warranty coordination.Maintenance VisitRequest preventive maintenance, inspection or system health checks.Remote SupportCoordinate secure remote troubleshooting with the technical team.Repair / WorkshopStart a repair or workshop-related request.System ExpansionAdd cameras, access points, storage, users or new locations.Warranty PolicyUnderstand manufacturer warranty and support boundaries.Knowledge CenterRead practical guides before planning a change or new system.

Future customer portal

One place for service history and status.

When ERP sync is added, customers can securely see their own tickets, repairs, warranty/RMA, service visits and project information.

TicketsService request status

RMAWarranty coordination

RepairsWorkshop status

AssetsInstalled system references