Warranty & Support Policy

Production note: This is a professional starting template, not jurisdiction-specific legal advice. Review and approve the final wording before public launch.

1. Product warranty duration depends on the manufacturer, model and supply channel stated in the quotation or invoice

Product warranty duration depends on the manufacturer, model and supply channel stated in the quotation or invoice.

2. Warranty normally does not cover physical damage, misuse, unauthorized modification, power events or environmental conditions outside product specifications unless otherwise agreed

Warranty normally does not cover physical damage, misuse, unauthorized modification, power events or environmental conditions outside product specifications unless otherwise agreed.

3. Installation workmanship and configuration support should be documented separately from manufacturer hardware warranty

Installation workmanship and configuration support should be documented separately from manufacturer hardware warranty.

4. After-warranty maintenance can be offered under a separate annual or project-based agreement

After-warranty maintenance can be offered under a separate annual or project-based agreement.

Contact

For questions about this policy, contact info@partnerit.lk.